Silver Support Scheme

silversupport.gov.sg

Frequently Asked Questions

  1. What is the Silver Support Scheme?

    The Silver Support (SS) Scheme is part of a wider suite of schemes (e.g. healthcare subsidies, GST voucher) that the Government has put in place in recent years to give seniors greater assurance in retirement.

    It provides a quarterly cash supplement to seniors who had low incomes during their working years and now have less in retirement.

    Seniors who qualify for SS will automatically receive their cash supplement. There is no need to apply.

  2. Do I need to apply for the Silver Support Scheme?

    There is no need to apply for the Silver Support (SS) Scheme.

    CPF Board will automatically review your eligibility for SS every year. Eligible seniors will automatically receive payouts every quarter.

    Seniors who qualify will receive a notification letter from the Board in December of the preceding year.

  3. Do I qualify for the Silver Support Scheme?

    Seniors who qualify for the Silver Support (SS) Scheme will receive a notification letter from the Board in December of the preceding year.

    The SS Scheme is meant to support seniors who had low incomes during their working years and now have less in retirement. To identify this target group, three criteria will be used in tandem – lifetime wages, housing type, and the level of household support.

    Singapore citizens aged 65 and above will be eligible for the SS Scheme if they meet all of the following criteria:

    1. Low lifetime wages - Total CPF contributions1 of not more than $140,000 by age 55. Self-employed persons should also have an average annual net trade income2 of not more than $27,600 when they were between the ages of 45 and 54; and
    2. Housing type - Live in a 1- to 5-room HDB flat; and do not own, or have a spouse who owns, a 5-room or larger HDB flat or private property or multiple properties; and
    3. Low household support - Live in a household with a monthly income per person of not more than $1,800.

    The CPF Board will automatically review your eligibility for SS every year.

  4. How much is the Silver Support payout?

    Eligible seniors will receive Silver Support payouts every quarter, depending on their household monthly income per person, and the type of Housing and Development Board (HDB) flat that they live in. Those living in smaller flats will receive higher payouts.

    HDB flat type Payout Per Quarter
    Household earns ≤$1,300 per person Household earns $1,301-$1,800 per person
    1- and 2-Room $900 $450
    3-Room $720 $360
    4-Room $540 $270
    5-Room* $360^ $180
    * Live in and do not own a 5-room HDB flat
    ^All Singaporeans aged 65 and above who are ComCare Long Term Assistance (LTA) recipients will receive a Silver Support payout of $360 per quarter, regardless of their flat type.
  5. When will I receive my Silver Support payout?

    Eligible seniors will receive Silver Support payouts according to the following schedule:

    Payout Date For Period
    31 December of the preceding year January – March
    31 March April – June
    30 June July – September
    30 September October – December

    *Those who turn 65 in the year will start receiving payouts in the quarter they turn 65.


1 Total CPF contributions refers to the total sum in an individual’s Ordinary Account and Special Account, including the amounts withdrawn for housing, education and investment.

2 Net trade income refers to the gross trade income minus all allowable business expenses, capital allowances and trade losses as determined by IRAS.

  1. How will I know if I qualify for the Silver Support Scheme?

    Seniors who qualify for the Silver Support (SS) Scheme will receive a notification letter in December of the preceding year.

    Eligible seniors turning age 65 will be notified of their eligibility in December of the year before they turn 65. They will start receiving SS in the quarter they turn 65.

    In addition to the notification letters, all Singaporeans aged 65 and above can check their SS eligibility by logging in to the e-service at silversupport.gov.sg using their SingPass.

  2. How much Silver Support payout will I receive?

    Seniors who qualify for the Silver Support (SS) Scheme will receive a notification letter in December of the preceding year.

    SS payouts are tiered according to the household monthly income per person and the type of HDB flat that the eligible seniors live in:

    HDB flat type Payout Per Quarter
    Household earns ≤$1,300 per person Household earns $1,301-$1,800 per person
    1- and 2-Room $900 $450
    3-Room $720 $360
    4-Room $540 $270
    5-Room* $360^ $180
    * Live in and do not own a 5-room HDB flat
    ^All Singaporeans aged 65 and above who are ComCare Long Term Assistance (LTA) recipients will receive a Silver Support payout of $360 per quarter, regardless of their flat type.
  3. Can Permanent Residents qualify for the Silver Support Scheme?

    The Silver Support Scheme is given only to Singapore Citizens.

  4. I am a Pioneer Generation member. Will I automatically qualify for the Silver Support Scheme?

    Pioneer Generation members do not automatically qualify for the Silver Support (SS) Scheme.

    The SS Scheme is meant for seniors who had low incomes during their working years and now have less in retirement.

    The Pioneer Generation Package is a one-off scheme meant for the special generation who contributed to Singapore’s nation-building in our early years.

    Pioneer Generation members will be means-tested for SS like all other seniors aged 65 and above, and those who meet the eligibility criteria will receive SS.

  5. I am a Public Assistance (also known as ComCare Long Term Assistance) recipient. Will I qualify for the Silver Support Scheme?

    Seniors aged 65 and above on the ComCare Long Term Assistance (LTA) Scheme will automatically qualify for the Silver Support (SS) Scheme and receive a SS payout of $360 per quarter, regardless of their HDB flat type.

    The SS payout supplements the monthly cash assistance provided by the ComCare LTA Scheme, which currently covers the recipient's daily living expenses, free medical treatment and highly subsidised social services if needed. ComCare LTA beneficiaries also receive medical assistance at polyclinics and government/restructured hospitals, free or highly subsidised social services such as home help, or senior activity centres funded by the government.

  6. Will the Silver Support Scheme cover seniors living in a Special Home (e.g. Nursing Homes/ Welfare Homes/ Home for the Aged and Adult Disability Home)?

    Seniors aged 65 and above, including those living in residential facilities that provide long-term care*, will be assessed for the Silver Support (SS) Scheme. Seniors whose NRIC address reflects one of these facilities will receive SS payouts if they meet all the other eligibility criteria.

    *Please refer to the list of residential long-term care facilities.

  1. Why is my total CPF contributions used as a reflection of my lifetime wages in the assessment of eligibility of the Silver Support Scheme?

    CPF contributions are proportionate to a person’s wage. They thus serve as an indicator of one’s ability to save.

    We will look at the senior’s total CPF contributions by the age of 55 to assess his/her eligibility for the Silver Support Scheme. This refers to the sum of contributions to the Ordinary Account (OA) and Special Account (SA), as well as any CPF savings that had been withdrawn for housing, investment and education.

  2. Why is the age cut-off for total CPF contributions set at 55 for the assessment of eligibility for the Silver Support Scheme?

    For the assessment of eligibility for the Silver Support Scheme, we do not look at CPF contributions after the age of 55, so as to encourage older Singaporeans to continue working and saving for retirement.

    We have also set the cut-off age at 55 to provide a meaningful comparison across cohorts, which experience different sets of CPF withdrawal rules and wage adjustments after age 55.

  3. Why is the threshold for total CPF contributions set at $140,000 to be eligible for the Silver Support Scheme?

    An eligibility criterion of $140,000 set for the Silver Support Scheme would include seniors who were earning lower wages through their working lives, and those who did not work due to reasons such as care-giving responsibilities and medical conditions.

  4. How can I check how much total CPF contributions I have at age 55 for assessing my eligibility for the Silver Support Scheme?

    Only Singaporean seniors aged 65 and above can be assessed for eligibility for Silver Support (SS).

    You may request to find out your total CPF contributions used for the SS Scheme by calling the hotline at 1800-227-1188. You will need to verify your identity by answering the security questions. This is to protect our members’ confidential data.

  5. I am a self-employed person. How will the Government assess my eligibility for the Silver Support Scheme?

    As it is not mandatory for self-employed persons to contribute to their Ordinary and Special Accounts, self-employed persons would naturally have made less CPF contributions than employees.

    For seniors who were self-employed in their working years, we will consider their average annual net trade income, as determined by their annual income tax assessments, in addition to the total CPF contributions they made by the age of 55.

    To qualify for the Silver Support Scheme, their average annual net trade income must not be more than $27,600 between the ages of 45 and 54.

  6. What is net trade income (NTI)?

    Net trade income is your gross trade income minus all allowable business expenses, capital allowances and trade losses as determined by the Inland Revenue Authority of Singapore (IRAS).

  1. Why is household monthly income per person used as an indication of my household support for the Silver Support Scheme?

    The Silver Support (SS) Scheme is meant for seniors who had low incomes during their working years and now have less in retirement.

    To automatically identify seniors who are eligible for SS, the Government has to rely on available data as broad indicators of an individual’s ability to save for retirement, access to resources and family support.

    We have relied on the household monthly income per person as a broad indicator of the level of family support available.

  2. Why is the threshold for household monthly income per person set at $1,800 to be eligible for the Silver Support Scheme?

    The Silver Support (SS) Scheme is meant for seniors who had low incomes during their working years and now have less in retirement.

    The threshold of $1,800 enables seniors who have little or no family support to benefit from SS.

  3. Who should be considered as a member of my household for the computation of my household income used for assessing my eligibility for the Silver Support Scheme?

    Only family members related by blood, marriage and/or legal adoption (e.g. spouse, parents, children, grandparents, grandchildren, siblings, uncles, aunts, cousins and in-laws) and who live at the same residence are considered members of your household for the computation of your household income used for assessing your eligibility for the Silver Support (SS) Scheme.

    Domestic helpers, unrelated tenants, godparents and friends living at the same address are not considered members of your household. Family members not living at your address are not considered members of your household.

    If there are recent household changes that you want us to take into account to reassess your SS eligibility, please approach CPF Board, which will advise on the supporting documents required from you.

  4. How will the household monthly income per person be determined for assessing one's eligibility for the Silver Support Scheme?

    In general, annual income from work from all household members will be used.

    1. For those who are salaried employees, their income will be based on either:
    2. the average monthly income over the last available 12-month period, including bonuses, as derived by the CPF Board; or
    3. the average monthly income from work (sum of net employment income and annual trade income before losses brought forward) assessed by the Inland Revenue Authority of Singapore (IRAS) for the latest available assessment year.
    4. For those who are self-employed, their income will be based on either:
    5. the average monthly income from work (sum of net employment income and annual trade income before losses brought forward) assessed by IRAS for the latest available assessment year; or
    6. the income declared to the CPF Board or the income assumed under CPF laws within the last 2 years.

    If there are recent changes to your circumstances that you want us to take into consideration to reassess your Silver Support Scheme eligibility, please approach CPF Board, which will advise on the supporting documents required from you.

  1. Why does the Silver Support Scheme not include seniors who own 5-room or larger HDB flats?

    The type of home owned is an indicator of the senior’s resources. The bigger the home owned, the more likely that the person has more resources and access to additional retirement income.

    Seniors who are able to own a 5-room flat are more likely to have more resources, and less likely to require assistance through the Silver Support (SS) Scheme.

    There are other schemes to help seniors cope with daily expenses, finance their healthcare needs and increase their retirement savings. Even if you do not qualify for the SS, you can still benefit from many of these schemes.

    Those who need additional support can turn to other forms of assistance such as ComCare and MediFund. They may wish to approach a nearby Social Service Office for assistance.

  1. How will Silver Support payouts be made?

    Eligible seniors will receive their Silver Support (SS) payouts in the bank account that they have registered with the CPF Board for the crediting of cash payouts (e.g. GST Voucher, Workfare) from the Government.

    Eligible seniors without a bank account registered with the CPF Board are encouraged to register one with the CPF Board by logging on to the e-service in the SS Scheme website (silversupport.gov.sg) with their SingPass. They will be able to update their payment mode and bank details. If they do not have a bank account, they will receive their SS payouts via cheques sent to their registered NRIC address, which can be encashed over the counter at any OCBC branch.

  2. How can I change my bank details for Silver Support payouts?

    All seniors can log on to the e-service in the Silver Support (SS) Scheme website (silversupport.gov.sg) with their SingPass. They will be able to update their payment mode and bank details. They will be able to update their payment mode and bank details.

    For those who are eligible and have updated their payout details, the instruction will only take effect from the next quarterly payout, if they continue to be eligible.

  3. What if I forget to bank in or encash my cheque for Silver Support payout?

    Your cheque for your Silver Support (SS) payout is valid for six months. If you do not bank in or encash your cheque, the SS payout will be credited into your CPF Ordinary Account (OA) when the cheque expires. You can subsequently request for a reversal of the SS monies credited into the OA within one year from the date of crediting.

  4. How can I help a beneficiary who is bedridden/physically immobile or of unsound mind, and does not have a bank account to encash his cheque for Silver Support payouts?

    If you are aged 21 and above, and wish to help a beneficiary who is bedridden/physically immobile or of unsound mind, and does not have a bank account to encash his cheque for Silver Support (SS) payouts, please visit an OCBC bank with the following documents:

    1. Original documentary evidence stating the beneficiary's medical condition (e.g. doctor's memorandum, medical report or court order). The date of the document(s) should not be more than 1 year before the cheque encashment, unless it specifically states that the patient's condition is permanent;
    2. Your original NRIC and a photocopy of the beneficiary's NRIC; and
    3. Beneficiary's cheque for his/her SS.

    You will be required to sign a Letter of Indemnity at the bank.

    For institutions registered with MOH/MSF:

    The process for 3rd party cheque encashment of SS cheques by MOH/MSF-registered institutions are similar to those of GSTV’s. Institutions registered with MOH/MSF may email to cpf.gov.sg/writetous for further clarifications.

  5. Can Silver Support be paid on a monthly basis instead of a quarterly basis?

    Silver Support payouts are made ahead of the quarter, as shown below:

    Payout Date For Period
    31 December of the preceding year January – March
    31 March April – June
    30 June July – September
    30 September October – December

    Paying ahead in 3-month tranches gives the recipients greater flexibility to manage their expenses. Monthly payouts will reduce such flexibility.

  6. Can I appeal for the Silver Support Scheme?

    There will be some seniors on the margins who do not qualify automatically, but are still deserving of Silver Support (SS) payouts. These seniors can approach CPF Board for a review of their case.

    Even if you do not qualify for SS, there are other schemes in place to help you, if you are in need of assistance.

    You may qualify for SS in future years if your circumstances warrant additional retirement support.

  1. What is the Silver Support Scheme?

    The Silver Support (SS) Scheme is part of a wider suite of schemes (e.g. healthcare subsidies, GST voucher) that the Government has put in place in recent years to give seniors greater assurance in retirement.

    It provides a quarterly cash supplement to seniors who had low incomes during their working years and now have less in retirement.

    Seniors who qualify for SS will automatically receive their cash supplement. There is no need to apply.

  2. Do I need to apply for the Silver Support Scheme?

    There is no need to apply for the Silver Support (SS) Scheme.

    CPF Board will automatically review your eligibility for SS every year. Eligible seniors will automatically receive payouts every quarter.

    Seniors who qualify will receive a notification letter from the Board in December of the preceding year.

  3. Do I qualify for the Silver Support Scheme?

    Seniors who qualify for the Silver Support (SS) Scheme will receive a notification letter from the Board in December of the preceding year.

    The SS Scheme is meant to support seniors who had low incomes during their working years and now have less in retirement. To identify this target group, three criteria will be used in tandem – lifetime wages, housing type, and the level of household support.

    Singapore citizens aged 65 and above will be eligible for the SS Scheme if they meet all of the following criteria:

    1. Low lifetime wages - Total CPF contributions1 of not more than $140,000 by age 55. Self-employed persons should also have an average annual net trade income2 of not more than $27,600 when they were between the ages of 45 and 54; and
    2. Housing type - Live in a 1- to 5-room HDB flat; and do not own, or have a spouse who owns, a 5-room or larger HDB flat or private property or multiple properties; and
    3. Low household support - Live in a household with a monthly income per person of not more than $1,800.

    The CPF Board will automatically review your eligibility for SS every year.

  4. How much is the Silver Support payout?

    Eligible seniors will receive Silver Support payouts every quarter, depending on their household monthly income per person, and the type of Housing and Development Board (HDB) flat that they live in. Those living in smaller flats will receive higher payouts.

    HDB flat type Payout Per Quarter
    Household earns ≤$1,300 per person Household earns $1,301-$1,800 per person
    1- and 2-Room $900 $450
    3-Room $720 $360
    4-Room $540 $270
    5-Room* $360^ $180
    * Live in and do not own a 5-room HDB flat
    ^All Singaporeans aged 65 and above who are ComCare Long Term Assistance (LTA) recipients will receive a Silver Support payout of $360 per quarter, regardless of their flat type.
  5. When will I receive my Silver Support payout?

    Eligible seniors will receive Silver Support payouts according to the following schedule:

    Payout Date For Period
    31 December of the preceding year January – March
    31 March April – June
    30 June July – September
    30 September October – December

    *Those who turn 65 in the year will start receiving payouts in the quarter they turn 65.

  1. How will I know if I qualify for the Silver Support Scheme?

    Seniors who qualify for the Silver Support (SS) Scheme will receive a notification letter in December of the preceding year.

    Eligible seniors turning age 65 will be notified of their eligibility in December of the year before they turn 65. They will start receiving SS in the quarter they turn 65.

    In addition to the notification letters, all Singaporeans aged 65 and above can check their SS eligibility by logging in to the e-service at silversupport.gov.sg using their SingPass.

  2. How much Silver Support payout will I receive?

    Seniors who qualify for the Silver Support (SS) Scheme will receive a notification letter in December of the preceding year.

    SS payouts are tiered according to the household monthly income per person and the type of HDB flat that the eligible seniors live in:

    HDB flat type Payout Per Quarter
    Household earns ≤$1,300 per person Household earns $1,301-$1,800 per person
    1- and 2-Room $900 $450
    3-Room $720 $360
    4-Room $540 $270
    5-Room* $360^ $180
    * Live in and do not own a 5-room HDB flat
    ^All Singaporeans aged 65 and above who are ComCare Long Term Assistance (LTA) recipients will receive a Silver Support payout of $360 per quarter, regardless of their flat type.
  3. Can Permanent Residents qualify for the Silver Support Scheme?

    The Silver Support Scheme is given only to Singapore Citizens.

  4. I am a Pioneer Generation member. Will I automatically qualify for the Silver Support Scheme?

    Pioneer Generation members do not automatically qualify for the Silver Support (SS) Scheme.

    The SS Scheme is meant for seniors who had low incomes during their working years and now have less in retirement.

    The Pioneer Generation Package is a one-off scheme meant for the special generation who contributed to Singapore’s nation-building in our early years.

    Pioneer Generation members will be means-tested for SS like all other seniors aged 65 and above, and those who meet the eligibility criteria will receive SS.

  5. I am a Public Assistance (also known as ComCare Long Term Assistance) recipient. Will I qualify for the Silver Support Scheme?

    Seniors aged 65 and above on the ComCare Long Term Assistance (LTA) Scheme will automatically qualify for the Silver Support (SS) Scheme and receive a SS payout of $360 per quarter, regardless of their HDB flat type.

    The SS payout supplements the monthly cash assistance provided by the ComCare LTA Scheme, which currently covers the recipient's daily living expenses, free medical treatment and highly subsidised social services if needed. ComCare LTA beneficiaries also receive medical assistance at polyclinics and government/restructured hospitals, free or highly subsidised social services such as home help, or senior activity centres funded by the government.

  6. Will the Silver Support Scheme cover seniors living in a Special Home (e.g. Nursing Homes/ Welfare Homes/ Home for the Aged and Adult Disability Home)?

    Seniors aged 65 and above, including those living in residential facilities that provide long-term care*, will be assessed for the Silver Support (SS) Scheme. Seniors whose NRIC address reflects one of these facilities will receive SS payouts if they meet all the other eligibility criteria.

    *Please refer to the list of residential long-term care facilities.

  1. Why is my total CPF contributions used as a reflection of my lifetime wages in the assessment of eligibility of the Silver Support Scheme?

    CPF contributions are proportionate to a person’s wage. They thus serve as an indicator of one’s ability to save.

    We will look at the senior’s total CPF contributions by the age of 55 to assess his/her eligibility for the Silver Support Scheme. This refers to the sum of contributions to the Ordinary Account (OA) and Special Account (SA), as well as any CPF savings that had been withdrawn for housing, investment and education.

  2. Why is the age cut-off for total CPF contributions set at 55 for the assessment of eligibility for the Silver Support Scheme?

    For the assessment of eligibility for the Silver Support Scheme, we do not look at CPF contributions after the age of 55, so as to encourage older Singaporeans to continue working and saving for retirement.

    We have also set the cut-off age at 55 to provide a meaningful comparison across cohorts, which experience different sets of CPF withdrawal rules and wage adjustments after age 55.

  3. Why is the threshold for total CPF contributions set at $140,000 to be eligible for the Silver Support Scheme?

    An eligibility criterion of $140,000 set for the Silver Support Scheme would include seniors who were earning lower wages through their working lives, and those who did not work due to reasons such as care-giving responsibilities and medical conditions.

  4. How can I check how much total CPF contributions I have at age 55 for assessing my eligibility for the Silver Support Scheme?

    Only Singaporean seniors aged 65 and above can be assessed for eligibility for Silver Support (SS).

    You may request to find out your total CPF contributions used for the SS Scheme by calling the hotline at 1800-227-1188. You will need to verify your identity by answering the security questions. This is to protect our members’ confidential data.

  5. I am a self-employed person. How will the Government assess my eligibility for the Silver Support Scheme?

    As it is not mandatory for self-employed persons to contribute to their Ordinary and Special Accounts, self-employed persons would naturally have made less CPF contributions than employees.

    For seniors who were self-employed in their working years, we will consider their average annual net trade income, as determined by their annual income tax assessments, in addition to the total CPF contributions they made by the age of 55.

    To qualify for the Silver Support Scheme, their average annual net trade income must not be more than $27,600 between the ages of 45 and 54.

  6. What is net trade income (NTI)?

    Net trade income is your gross trade income minus all allowable business expenses, capital allowances and trade losses as determined by the Inland Revenue Authority of Singapore (IRAS).

  1. Why is household monthly income per person used as an indication of my household support for the Silver Support Scheme?

    The Silver Support (SS) Scheme is meant for seniors who had low incomes during their working years and now have less in retirement.

    To automatically identify seniors who are eligible for SS, the Government has to rely on available data as broad indicators of an individual’s ability to save for retirement, access to resources and family support.

    We have relied on the household monthly income per person as a broad indicator of the level of family support available.

  2. Why is the threshold for household monthly income per person set at $1,800 to be eligible for the Silver Support Scheme?

    The Silver Support (SS) Scheme is meant for seniors who had low incomes during their working years and now have less in retirement.

    The threshold of $1,800 enables seniors who have little or no family support to benefit from SS.

  3. Who should be considered as a member of my household for the computation of my household income used for assessing my eligibility for the Silver Support Scheme?

    Only family members related by blood, marriage and/or legal adoption (e.g. spouse, parents, children, grandparents, grandchildren, siblings, uncles, aunts, cousins and in-laws) and who live at the same residence are considered members of your household for the computation of your household income used for assessing your eligibility for the Silver Support (SS) Scheme.

    Domestic helpers, unrelated tenants, godparents and friends living at the same address are not considered members of your household. Family members not living at your address are not considered members of your household.

    If there are recent household changes that you want us to take into account to reassess your SS eligibility, please approach CPF Board, which will advise on the supporting documents required from you.

  4. How will the household monthly income per person be determined for assessing one's eligibility for the Silver Support Scheme?

    In general, annual income from work from all household members will be used.

    1. For those who are salaried employees, their income will be based on either:
    2. the average monthly income over the last available 12-month period, including bonuses, as derived by the CPF Board; or
    3. the average monthly income from work (sum of net employment income and annual trade income before losses brought forward) assessed by the Inland Revenue Authority of Singapore (IRAS) for the latest available assessment year.
    4. For those who are self-employed, their income will be based on either:
    5. the average monthly income from work (sum of net employment income and annual trade income before losses brought forward) assessed by IRAS for the latest available assessment year; or
    6. the income declared to the CPF Board or the income assumed under CPF laws within the last 2 years.

    If there are recent changes to your circumstances that you want us to take into consideration to reassess your Silver Support Scheme eligibility, please approach CPF Board, which will advise on the supporting documents required from you.

  1. Why does the Silver Support Scheme not include seniors who own 5-room or larger HDB flats?

    The type of home owned is an indicator of the senior’s resources. The bigger the home owned, the more likely that the person has more resources and access to additional retirement income.

    Seniors who are able to own a 5-room flat are more likely to have more resources, and less likely to require assistance through the Silver Support (SS) Scheme.

    There are other schemes to help seniors cope with daily expenses, finance their healthcare needs and increase their retirement savings. Even if you do not qualify for the SS, you can still benefit from many of these schemes.

    Those who need additional support can turn to other forms of assistance such as ComCare and MediFund. They may wish to approach a nearby Social Service Office for assistance.

  1. How will Silver Support payouts be made?

    Eligible seniors will receive their Silver Support (SS) payouts in the bank account that they have registered with the CPF Board for the crediting of cash payouts (e.g. GST Voucher, Workfare) from the Government.

    Eligible seniors without a bank account registered with the CPF Board are encouraged to register one with the CPF Board by logging on to the e-service in the SS Scheme website (silversupport.gov.sg) with their SingPass. They will be able to update their payment mode and bank details. If they do not have a bank account, they will receive their SS payouts via cheques sent to their registered NRIC address, which can be encashed over the counter at any OCBC branch.

  2. How can I change my bank details for Silver Support payouts?

    All seniors can log on to the e-service in the Silver Support (SS) Scheme website (silversupport.gov.sg) with their SingPass. They will be able to update their payment mode and bank details. They will be able to update their payment mode and bank details.

    For those who are eligible and have updated their payout details, the instruction will only take effect from the next quarterly payout, if they continue to be eligible.

  3. What if I forget to bank in or encash my cheque for Silver Support payout?

    Your cheque for your Silver Support (SS) payout is valid for six months. If you do not bank in or encash your cheque, the SS payout will be credited into your CPF Ordinary Account (OA) when the cheque expires. You can subsequently request for a reversal of the SS monies credited into the OA within one year from the date of crediting.

  4. How can I help a beneficiary who is bedridden/physically immobile or of unsound mind, and does not have a bank account to encash his cheque for Silver Support payouts?

    If you are aged 21 and above, and wish to help a beneficiary who is bedridden/physically immobile or of unsound mind, and does not have a bank account to encash his cheque for Silver Support (SS) payouts, please visit an OCBC bank with the following documents:

    1. Original documentary evidence stating the beneficiary's medical condition (e.g. doctor's memorandum, medical report or court order). The date of the document(s) should not be more than 1 year before the cheque encashment, unless it specifically states that the patient's condition is permanent;
    2. Your original NRIC and a photocopy of the beneficiary's NRIC; and
    3. Beneficiary's cheque for his/her SS.

    You will be required to sign a Letter of Indemnity at the bank.

    For institutions registered with MOH/MSF:

    The process for 3rd party cheque encashment of SS cheques by MOH/MSF-registered institutions are similar to those of GSTV’s. Institutions registered with MOH/MSF may email to cpf.gov.sg/writetous for further clarifications.

  5. Can Silver Support be paid on a monthly basis instead of a quarterly basis?

    Silver Support payouts are made ahead of the quarter, as shown below:

    Payout Date For Period
    31 December of the preceding year January – March
    31 March April – June
    30 June July – September
    30 September October – December

    Paying ahead in 3-month tranches gives the recipients greater flexibility to manage their expenses. Monthly payouts will reduce such flexibility.

  6. Can I appeal for the Silver Support Scheme?

    There will be some seniors on the margins who do not qualify automatically, but are still deserving of Silver Support (SS) payouts. These seniors can approach CPF Board for a review of their case.

    Even if you do not qualify for SS, there are other schemes in place to help you, if you are in need of assistance.

    You may qualify for SS in future years if your circumstances warrant additional retirement support.