Silver Support Scheme

silversupport.gov.sg

Frequently Asked Questions

  1. What is the Silver Support Scheme?

    The Silver Support (SS) Scheme is part of a wider suite of schemes (e.g. healthcare subsidies, GST voucher) that the Government has put in place in recent years to support elderly Singaporeans.

    It provides a quarterly cash supplement to the bottom 20% of Singaporeans aged 65 and older. These are individuals who had low incomes through life and who now have little or no family support.

    Elderly Singaporeans who qualify for SS will automatically receive their cash supplement. There is no need to apply.

  2. Do I need to sign up for the Silver Support Scheme?

    There is no need to apply for the Silver Support (SS) Scheme.

    CPF Board will automatically review an elderly Singaporean’s eligibility for SS every year based on data we have on record. Eligible elderly will automatically receive payouts every quarter.

    Elderly Singaporeans who qualify for SS will receive a notification letter from the Board in December of the preceding year.

  3. Do I qualify for the Silver Support Scheme?

    Elderly Singaporeans who qualify for the Silver Support (SS) Scheme will receive a notification letter from the Board in December of the preceding year.

    The SS Scheme is meant to support the bottom 20% of Singaporeans aged 65 and above, who had low incomes through life and who currently have little or no family support. To identify this target group, three criteria will be used in tandem – lifetime wages, housing type, and the level of household support.

    Singapore citizens aged 65 and above will be eligible for SS Scheme if they meet all of the following criteria:

    1. Low lifetime wages - Total CPF contributions1 of not more than $70,000 by age 55. Self-employed persons should also have an average annual net trade income2 of not more than $22,800 when they were between the ages of 45 and 54; and
    2. Housing type - Live in a 1- to 5-room HDB flat; and does not own, or have a spouse who owns, a 5-room or larger HDB flat or private property or multiple properties; and
    3. Low household support - Live in a household with a monthly income per person of not more than $1,100.

    The CPF Board will automatically review an elderly Singaporean’s eligibility for SS every year.

  4. How much is the Silver Support payout?

    Eligible Singaporeans will receive Silver Support payouts of between $300 and $750 every quarter, according to the type of Housing and Development Board (HDB) flat that they live in. Those living in smaller flats will receive higher payouts.

    Elderly Singaporeans who meet the eligibility criteria and live in the following HDB flat type Payout Per Quarter
    1-2 Room $750
    3-Room $600
    4-Room $450
    5-Room* $300
    * Live in and do not own a 5-room HDB flat
  5. When will I receive my Silver Support payout?

    Eligible Singaporeans will receive Silver Support payouts according to the following schedule:

    Payout Date For Period
    31 December of the preceding year January – March
    31 March April – June
    30 June July – September
    30 September October – December

    *Those who turn 65 in the year will start receiving payouts in the quarter they turn 65.


1 Total CPF contributions refers to the total sum in an individual’s Ordinary Account and Special Account, including the amounts withdrawn for housing, education and investment.

2 Net trade income refers to the gross trade income minus all allowable business expenses, capital allowances and trade losses as determined by IRAS.

  1. How will I know if I qualify for Silver Support Scheme?

    Elderly Singaporeans who qualify for the Silver Support (SS) Scheme will receive a notification letter in December of the preceding year.

    Eligible Singaporeans turning age 65 will also be notified of their eligibility in the December of the year before they turn 65. They will start receiving SS in the quarter they turn 65.

    In addition to the notification letters, all Singaporeans aged 65 and above can check their SS eligibility by logging in to the e-service at www.silversupport.gov.sg using their SingPass.

  2. How much Silver Support payout will I receive?

    Elderly Singaporeans who qualify for the Silver Support (SS) Scheme will receive a notification letter in December of the preceding year.

    SS payouts are tiered according to the type of HDB flat that the eligible elderly live in:

    Elderly Singaporeans who meet the eligibility criteria and live in the following HDB flat type Payout Per Quarter
    1-2 Room $750
    3-Room $600
    4-Room $450
    5-Room* $300
    * Live in and do not own a 5-room HDB flat
  3. Can Permanent Residents qualify for the Silver Support Scheme?

    The Silver Support Scheme is given only to Singapore Citizens.

  4. I am a Pioneer Generation member. Will I automatically qualify for the Silver Support Scheme?

    Pioneer Generation members do not automatically qualify for the Silver Support (SS) Scheme.

    The SS Scheme is meant for the bottom 20% of Singaporeans aged 65 and older who had low incomes through life and who now have little or no family support.

    The Pioneer Generation Package is a one-off scheme meant for the special generation who contributed to Singapore’s nation-building in our early years.

    Pioneer Generation members will be means-tested for SS like all other elderly Singaporeans aged 65 and above, and those who meet the eligibility criteria will receive SS.

  5. I am a Public Assistance (also known as ComCare Long Term Assistance) recipient. Will I qualify for the Silver Support Scheme?

    Elderly Singaporeans aged 65 and above on the ComCare Long Term Assistance Scheme will automatically qualify for the Silver Support (SS) Scheme and will receive a SS payout of $300 per quarter.

    The SS payout supplements the monthly cash assistance provided by the ComCare Long Term Assistance Scheme, which currently covers the recipient’s daily living expenses, free medical treatment and highly subsidised social services if needed.

  6. Will the Silver Support Scheme also cover the elderly living in a Special Home (e.g. Nursing Homes/ Welfare Homes/ Home for the Aged and Adult Disability Home)?

    Elderly Singaporean aged 65 and above, including those living in residential facilities that provide long-term care*, will be assessed for the Silver Support (SS) Scheme. Elderly whose NRIC address reflects one of these facilities will receive SS payouts if they meet all the other eligibility criteria.

    *Please refer to the list of residential long-term care facilities.

  1. Why is my total CPF contributions used as a reflection of my lifetime wages in the assessment of eligibility of the Silver Support Scheme?

    CPF contribution is proportionate to a person’s wage. It thus serves as an indicator of your ability to save.

    We will look at the elderly’s total CPF contributions by the age of 55 for assessing your eligibility for the Silver Support Scheme. This includes any CPF savings that had been withdrawn for housing, investment and education, to ensure that the comparison among elderly is fair.

  2. Why is the age cut-off for total CPF contributions set at 55 for the assessment of eligibility of the Silver Support Scheme?

    For the assessment of eligibility of the Silver Support Scheme, we do not look at CPF contributions after the age of 55, so as to encourage older Singaporeans to continue working and saving for retirement.

    We have also set the cut-off age at 55 to provide a meaningful comparison within each cohort which experience different sets of CPF withdrawal rules and wage adjustments after age 55.

  3. Why is the threshold for total CPF contributions set at $70,000 to be eligible for the Silver Support Scheme?

    A threshold of $70,000 set for the Silver Support Scheme would include elderly who were earning wages in the bottom 20% through their working lives, and those who did not work due to reasons such as care-giving responsibilities and medical conditions.

  4. How can I check how much total CPF contributions I have at age 55 for assessing my eligibility for the Silver Support Scheme?

    If you are aged 65 and above, you may request to find out your total CPF contributions for assessing your eligibility for the Silver Support Scheme by visiting a CPF Service Centre or calling the hotline at 1800-227-1188. You will need to verify your identity by answering the security questions. This is to protect our members’ confidential data.

  5. I am a self-employed person. How will the Government assess my eligibility for the Silver Support Scheme?

    As it is not mandatory for self-employed persons to contribute to their Ordinary and Special Accounts, self-employed persons would naturally have made less CPF contributions than employees.

    For elderly Singaporeans who were self-employed in their working years, we will consider their average annual net trade income, as determined by their annual income tax assessments, in addition to the total CPF contributions they made by the age of 55.

    To qualify for the Silver Support Scheme, their average annual net trade income must not be more than $22,800 between the ages of 45 and 54.

  6. What is net trade income?

    Net trade income is your gross trade income minus all allowable business expenses, capital allowances and trade losses as determined by the Inland Revenue Authority of Singapore (IRAS).

  1. Why is household monthly income per person used as an indication of my household support for the Silver Support Scheme?

    The Silver Support (SS) Scheme is targeted at the bottom 20% of elderly Singaporeans who had low incomes through life and who now have little or no family support.

    To automatically identify elderly Singaporeans who are eligible for SS, the Government has to rely on available data as broad indicators of an individual’s ability to save for retirement, access to resources and family support.

    We have relied on the household monthly income per person as a broad indicator of the level of family support available.

  2. Why is the threshold for household monthly income per person set at $1,100 to be eligible for the Silver Support Scheme?

    The Silver Support (SS) Scheme is meant to support the bottom 20% of Singaporeans aged 65 and above, who had low incomes through life and who now have little or no family support.

    The threshold of $1,100 enables elderly in the bottom one-third of households to benefit from SS.

  3. Who should be considered as a member of my household for the computation of my household income used for assessing my eligibility for the Silver Support Scheme?

    Only family members related by blood, marriage and/or legal adoption (e.g. spouse, parents, children, grandparents, grandchildren, siblings, uncles, aunts, cousins and in-laws) and who live at the same residence are considered members of your household for the computation of your household income used for assessing your eligibility for the Silver Support (SS) Scheme.

    Domestic helpers, unrelated tenants, godparents and friends living at the same address are not considered members of your household. Family members not living at your address are not considered members of your household.

    If there are recent household changes that you want us to take into account to reassess your SS eligibility, please approach CPF Board, which will advise on the supporting documents required from you.

  4. How will the household monthly income per person be determined for assessing one's eligibility for the Silver Support Scheme?

    In general, annual income from work from all household members will be used.

    1. For those who are salaried employees, their income will be based on either:
    2. the average monthly income over the last available 12-month period, including bonuses, as derived by the CPF Board; or
    3. the average monthly income from work (sum of net employment income and annual trade income before losses brought forward) assessed by the Inland Revenue Authority of Singapore (IRAS) for the latest available assessment year.
    4. For those who are self-employed, their income will be based on either:
    5. the average monthly income from work (sum of net employment income and annual trade income before losses brought forward) assessed by IRAS for the latest available assessment year; or
    6. the income declared to the CPF Board or the income assumed under CPF laws within the last 2 years.

    If there are recent changes to your circumstances that you want us to take into consideration to reassess your Silver Support Scheme eligibility, please approach CPF Board, which will advise on the supporting documents required from you.

  1. Why does the Silver Support Scheme not include elderly who own 5-room HDB flats?

    The type of home owned is an indicator of the elderly’s resources. The bigger the home owned, the more likely that the person has more resources and access to additional retirement income.

    Elderly who are able to own a 5-room flat are less likely to be in the bottom 20% of seniors. There are other schemes to help seniors cope with daily expenses, finance their healthcare needs and increase their retirement savings. Even if you do not qualify for Silver Support Scheme, you can still benefit from many of these schemes.

    Those who need additional support can turn to other forms of assistance such as ComCare and MediFund. You may wish to approach a nearby Social Service Office for assistance.

  1. How will Silver Support payouts be made?

    Eligible Singaporeans will receive their Silver Support (SS) payouts in the bank accounts that they have registered with the CPF Board for the crediting of cash payouts (e.g. GST Voucher, Workfare) from the Government.

    Eligible Singaporeans without a bank account registered with the CPF Board are encouraged to register one with the CPF Board by visiting our Service Centres or logging on to the e-services in the SS Scheme website (www.silversupport.gov.sg) with their SingPass. They will be able to update their payment mode and bank details. If they do not have a bank account, they will receive their SS payout via cheques sent to their registered NRIC address, which can be encashed over the counter at any OCBC branch.

  2. How can I change my bank details for Silver Support payouts?

    All elderly Singaporeans can log on to the e-services in the Silver Support (SS) Scheme website (www.silversupport.gov.sg) with their SingPass. They will be able to update their payment mode and bank details. Alternatively, you may download a copy of the form from the SS Scheme website and mail the completed form to CPF Board.

    For those who are eligible and have updated their payout details, the instruction will only take effect from the next quarterly payout, if they continue to be eligible.

  3. What if I forget to bank in or encash my cheque for Silver Support payout?

    Your cheque for your Silver Support (SS) payout is valid for six months. If you do not bank in or encash your cheque, the SS payout will be credited to your CPF Ordinary Account (OA) when the cheque expires. You can subsequently request for a reversal of the SS monies credited into the OA within one year from the date of crediting.

  4. How can I help a beneficiary who is bedridden/physically immobile or of unsound mind, and does not have a bank account to encash his cheque for Silver Support payouts?

    If you are aged 21 and above, please visit a OCBC bank with the following documents:

    1. Original documentary evidence stating the beneficiary's medical condition (e.g. doctor's memorandum, medical report or court order). The date of the document(s) should not be more than 1 year before the cheque encashment, unless it specifically states that the patient's condition is permanent;
    2. Your original NRIC and a photocopy of the beneficiary's NRIC; and
    3. Beneficiary's cheque for his/her Silver Support.

    You will be required to sign a Letter of Indemnity at the bank.

    For institutions registered with MOH/MSF:

    The process for 3rd party cheque encashment of Silver Support cheques by MOH/MSF-registered institutions are similar to those of GSTV’s. Institutions registered with MOH/MSF may email member@cpf.gov.sg for further clarifications.

  5. Can Silver Support be paid on a monthly basis instead of a quarterly basis?

    Silver Support payouts are made ahead of the quarter, as shown below:

    Payout Date For Period
    31 December of the preceding year January – March
    31 March April – June
    30 June July – September
    30 September October – December

    Paying ahead in 3-month tranches gives the recipients greater flexibility to manage their expenses. Monthly payouts will reduce such flexibility.

  6. Can I appeal for the Silver Support Scheme?

    There will be some elderly Singaporeans on the margins who do not qualify automatically, but are still deserving of Silver Support (SS) payouts. These elderly Singaporeans can approach CPF Board for a review of their case.

    Even if you do not qualify for SS, there are other schemes in place to help you, if you are in need of assistance.

    You may qualify for SS in future years if your circumstances warrant additional retirement support.

  1. What is the Silver Support Scheme?

    The Silver Support (SS) Scheme is part of a wider suite of schemes (e.g. healthcare subsidies, GST voucher) that the Government has put in place in recent years to support elderly Singaporeans.

    It provides a quarterly cash supplement to the bottom 20% of Singaporeans aged 65 and older. These are individuals who had low incomes through life and who now have little or no family support.

    Elderly Singaporeans who qualify for SS will automatically receive their cash supplement. There is no need to apply.

  2. Do I need to sign up for the Silver Support Scheme?

    There is no need to apply for the Silver Support (SS) Scheme.

    CPF Board will automatically review an elderly Singaporean’s eligibility for SS every year based on data we have on record. Eligible elderly will automatically receive payouts every quarter.

    Elderly Singaporeans who qualify for SS will receive a notification letter from the Board in December of the preceding year.

  3. Do I qualify for the Silver Support Scheme?

    Elderly Singaporeans who qualify for the Silver Support (SS) Scheme will receive a notification letter from the Board in December of the preceding year.

    The SS Scheme is meant to support the bottom 20% of Singaporeans aged 65 and above, who had low incomes through life and who currently have little or no family support. To identify this target group, three criteria will be used in tandem – lifetime wages, housing type, and the level of household support.

    Singapore citizens aged 65 and above will be eligible for SS Scheme if they meet all of the following criteria:

    1. Low lifetime wages - Total CPF contributions1 of not more than $70,000 by age 55. Self-employed persons should also have an average annual net trade income2 of not more than $22,800 when they were between the ages of 45 and 54; and
    2. Housing type - Live in a 1- to 5-room HDB flat; and does not own, or have a spouse who owns, a 5-room or larger HDB flat or private property or multiple properties; and
    3. Low household support - Live in a household with a monthly income per person of not more than $1,100.

    The CPF Board will automatically review an elderly Singaporean’s eligibility for SS every year.

  4. How much is the Silver Support payout?

    Eligible Singaporeans will receive Silver Support payouts of between $300 and $750 every quarter, according to the type of Housing and Development Board (HDB) flat that they live in. Those living in smaller flats will receive higher payouts.

    Elderly Singaporeans who meet the eligibility criteria and live in the following HDB flat type Payout Per Quarter
    1-2 Room $750
    3-Room $600
    4-Room $450
    5-Room* $300
    * Live in and do not own a 5-room HDB flat
  5. When will I receive my Silver Support payout?

    Eligible Singaporeans will receive Silver Support payouts according to the following schedule:

    Payout Date For Period
    31 December of the preceding year January – March
    31 March April – June
    30 June July – September
    30 September October – December

    *Those who turn 65 in the year will start receiving payouts in the quarter they turn 65.

  1. How will I know if I qualify for Silver Support Scheme?

    Elderly Singaporeans who qualify for the Silver Support (SS) Scheme will receive a notification letter in December of the preceding year.

    Eligible Singaporeans turning age 65 will also be notified of their eligibility in the December of the year before they turn 65. They will start receiving SS in the quarter they turn 65.

    In addition to the notification letters, all Singaporeans aged 65 and above can check their SS eligibility by logging in to the e-service at www.silversupport.gov.sg using their SingPass.

  2. How much Silver Support payout will I receive?

    Elderly Singaporeans who qualify for the Silver Support (SS) Scheme will receive a notification letter in December of the preceding year.

    SS payouts are tiered according to the type of HDB flat that the eligible elderly live in:

    Elderly Singaporeans who meet the eligibility criteria and live in the following HDB flat type Payout Per Quarter
    1-2 Room $750
    3-Room $600
    4-Room $450
    5-Room* $300
    * Live in and do not own a 5-room HDB flat
  3. Can Permanent Residents qualify for the Silver Support Scheme?

    The Silver Support Scheme is given only to Singapore Citizens.

  4. I am a Pioneer Generation member. Will I automatically qualify for the Silver Support Scheme?

    Pioneer Generation members do not automatically qualify for the Silver Support (SS) Scheme.

    The SS Scheme is meant for the bottom 20% of Singaporeans aged 65 and older who had low incomes through life and who now have little or no family support.

    The Pioneer Generation Package is a one-off scheme meant for the special generation who contributed to Singapore’s nation-building in our early years.

    Pioneer Generation members will be means-tested for SS like all other elderly Singaporeans aged 65 and above, and those who meet the eligibility criteria will receive SS.

  5. I am a Public Assistance (also known as ComCare Long Term Assistance) recipient. Will I qualify for the Silver Support Scheme?

    Elderly Singaporeans aged 65 and above on the ComCare Long Term Assistance Scheme will automatically qualify for the Silver Support (SS) Scheme and will receive a SS payout of $300 per quarter.

    The SS payout supplements the monthly cash assistance provided by the ComCare Long Term Assistance Scheme, which currently covers the recipient’s daily living expenses, free medical treatment and highly subsidised social services if needed.

  6. Will the Silver Support Scheme also cover the elderly living in a Special Home (e.g. Nursing Homes/ Welfare Homes/ Home for the Aged and Adult Disability Home)?

    Elderly Singaporean aged 65 and above, including those living in residential facilities that provide long-term care*, will be assessed for the Silver Support (SS) Scheme. Elderly whose NRIC address reflects one of these facilities will receive SS payouts if they meet all the other eligibility criteria.

    *Please refer to the list of residential long-term care facilities.

  1. Why is my total CPF contributions used as a reflection of my lifetime wages in the assessment of eligibility of the Silver Support Scheme?

    CPF contribution is proportionate to a person’s wage. It thus serves as an indicator of your ability to save.

    We will look at the elderly’s total CPF contributions by the age of 55 for assessing your eligibility for the Silver Support Scheme. This includes any CPF savings that had been withdrawn for housing, investment and education, to ensure that the comparison among elderly is fair.

  2. Why is the age cut-off for total CPF contributions set at 55 for the assessment of eligibility of the Silver Support Scheme?

    For the assessment of eligibility of the Silver Support Scheme, we do not look at CPF contributions after the age of 55, so as to encourage older Singaporeans to continue working and saving for retirement.

    We have also set the cut-off age at 55 to provide a meaningful comparison within each cohort which experience different sets of CPF withdrawal rules and wage adjustments after age 55.

  3. Why is the threshold for total CPF contributions set at $70,000 to be eligible for the Silver Support Scheme?

    A threshold of $70,000 set for the Silver Support Scheme would include elderly who were earning wages in the bottom 20% through their working lives, and those who did not work due to reasons such as care-giving responsibilities and medical conditions.

  4. How can I check how much total CPF contributions I have at age 55 for assessing my eligibility for the Silver Support Scheme?

    If you are aged 65 and above, you may request to find out your total CPF contributions for assessing your eligibility for the Silver Support Scheme by visiting a CPF Service Centre or calling the hotline at 1800-227-1188. You will need to verify your identity by answering the security questions. This is to protect our members’ confidential data.

  5. I am a self-employed person. How will the Government assess my eligibility for the Silver Support Scheme?

    As it is not mandatory for self-employed persons to contribute to their Ordinary and Special Accounts, self-employed persons would naturally have made less CPF contributions than employees.

    For elderly Singaporeans who were self-employed in their working years, we will consider their average annual net trade income, as determined by their annual income tax assessments, in addition to the total CPF contributions they made by the age of 55.

    To qualify for the Silver Support Scheme, their average annual net trade income must not be more than $22,800 between the ages of 45 and 54.

  6. What is net trade income?

    Net trade income is your gross trade income minus all allowable business expenses, capital allowances and trade losses as determined by the Inland Revenue Authority of Singapore (IRAS).

  1. Why is household monthly income per person used as an indication of my household support for the Silver Support Scheme?

    The Silver Support (SS) Scheme is targeted at the bottom 20% of elderly Singaporeans who had low incomes through life and who now have little or no family support.

    To automatically identify elderly Singaporeans who are eligible for SS, the Government has to rely on available data as broad indicators of an individual’s ability to save for retirement, access to resources and family support.

    We have relied on the household monthly income per person as a broad indicator of the level of family support available.

  2. Why is the threshold for household monthly income per person set at $1,100 to be eligible for the Silver Support Scheme?

    The Silver Support (SS) Scheme is meant to support the bottom 20% of Singaporeans aged 65 and above, who had low incomes through life and who now have little or no family support.

    The threshold of $1,100 enables elderly in the bottom one-third of households to benefit from SS.

  3. Who should be considered as a member of my household for the computation of my household income used for assessing my eligibility for the Silver Support Scheme?

    Only family members related by blood, marriage and/or legal adoption (e.g. spouse, parents, children, grandparents, grandchildren, siblings, uncles, aunts, cousins and in-laws) and who live at the same residence are considered members of your household for the computation of your household income used for assessing your eligibility for the Silver Support (SS) Scheme.

    Domestic helpers, unrelated tenants, godparents and friends living at the same address are not considered members of your household. Family members not living at your address are not considered members of your household.

    If there are recent household changes that you want us to take into account to reassess your SS eligibility, please approach CPF Board, which will advise on the supporting documents required from you.

  4. How will the household monthly income per person be determined for assessing one's eligibility for the Silver Support Scheme?

    In general, annual income from work from all household members will be used.

    1. For those who are salaried employees, their income will be based on either:
    2. the average monthly income over the last available 12-month period, including bonuses, as derived by the CPF Board; or
    3. the average monthly income from work (sum of net employment income and annual trade income before losses brought forward) assessed by the Inland Revenue Authority of Singapore (IRAS) for the latest available assessment year.
    4. For those who are self-employed, their income will be based on either:
    5. the average monthly income from work (sum of net employment income and annual trade income before losses brought forward) assessed by IRAS for the latest available assessment year; or
    6. the income declared to the CPF Board or the income assumed under CPF laws within the last 2 years.

    If there are recent changes to your circumstances that you want us to take into consideration to reassess your Silver Support Scheme eligibility, please approach CPF Board, which will advise on the supporting documents required from you.

  1. Why does the Silver Support Scheme not include elderly who own 5-room HDB flats?

    The type of home owned is an indicator of the elderly’s resources. The bigger the home owned, the more likely that the person has more resources and access to additional retirement income.

    Elderly who are able to own a 5-room flat are less likely to be in the bottom 20% of seniors. There are other schemes to help seniors cope with daily expenses, finance their healthcare needs and increase their retirement savings. Even if you do not qualify for Silver Support Scheme, you can still benefit from many of these schemes.

    Those who need additional support can turn to other forms of assistance such as ComCare and MediFund. You may wish to approach a nearby Social Service Office for assistance.

  1. How will Silver Support payouts be made?

    Eligible Singaporeans will receive their Silver Support (SS) payouts in the bank accounts that they have registered with the CPF Board for the crediting of cash payouts (e.g. GST Voucher, Workfare) from the Government.

    Eligible Singaporeans without a bank account registered with the CPF Board are encouraged to register one with the CPF Board by visiting our Service Centres or logging on to the e-services in the SS Scheme website (www.silversupport.gov.sg) with their SingPass. They will be able to update their payment mode and bank details. If they do not have a bank account, they will receive their SS payout via cheques sent to their registered NRIC address, which can be encashed over the counter at any OCBC branch.

  2. How can I change my bank details for Silver Support payouts?

    All elderly Singaporeans can log on to the e-services in the Silver Support (SS) Scheme website (www.silversupport.gov.sg) with their SingPass. They will be able to update their payment mode and bank details. Alternatively, you may download a copy of the form from the SS Scheme website and mail the completed form to CPF Board.

    For those who are eligible and have updated their payout details, the instruction will only take effect from the next quarterly payout, if they continue to be eligible.

  3. What if I forget to bank in or encash my cheque for Silver Support payout?

    Your cheque for your Silver Support (SS) payout is valid for six months. If you do not bank in or encash your cheque, the SS payout will be credited to your CPF Ordinary Account (OA) when the cheque expires. You can subsequently request for a reversal of the SS monies credited into the OA within one year from the date of crediting.

  4. How can I help a beneficiary who is bedridden/physically immobile or of unsound mind, and does not have a bank account to encash his cheque for Silver Support payouts?

    If you are aged 21 and above, please visit a OCBC bank with the following documents:

    1. Original documentary evidence stating the beneficiary's medical condition (e.g. doctor's memorandum, medical report or court order). The date of the document(s) should not be more than 1 year before the cheque encashment, unless it specifically states that the patient's condition is permanent;
    2. Your original NRIC and a photocopy of the beneficiary's NRIC; and
    3. Beneficiary's cheque for his/her Silver Support.

    You will be required to sign a Letter of Indemnity at the bank.

    For institutions registered with MOH/MSF:

    The process for 3rd party cheque encashment of Silver Support cheques by MOH/MSF-registered institutions are similar to those of GSTV’s. Institutions registered with MOH/MSF may email member@cpf.gov.sg for further clarifications.

  5. Can Silver Support be paid on a monthly basis instead of a quarterly basis?

    Silver Support payouts are made ahead of the quarter, as shown below:

    Payout Date For Period
    31 December of the preceding year January – March
    31 March April – June
    30 June July – September
    30 September October – December

    Paying ahead in 3-month tranches gives the recipients greater flexibility to manage their expenses. Monthly payouts will reduce such flexibility.

  6. Can I appeal for the Silver Support Scheme?

    There will be some elderly Singaporeans on the margins who do not qualify automatically, but are still deserving of Silver Support (SS) payouts. These elderly Singaporeans can approach CPF Board for a review of their case.

    Even if you do not qualify for SS, there are other schemes in place to help you, if you are in need of assistance.

    You may qualify for SS in future years if your circumstances warrant additional retirement support.

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